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October 11th, 2010

Foreclosure – The Politics Behind the Process

What type of future will we have if the process of collecting on a debt becomes politicized, and instead of focusing on any semblance of the facts, we merely look to what is politically correct?

 

This is what is at issue with the current foreclosure debacle. Is there anyone who is looking at the facts, rather than whether or not this feels good? Evicting someone from their home, whether in a foreclosure or rental non-payment, is never easy, nor is it pleasant. However if we do not create an environment of responsibility, and accountability for one’s debts, then how can our society, and capitalism survive? Strategic defaulters are doing cartwheels in the streets celebrating, and many of their neighbors are considering whether they too should jump in on this seemingly free ride. This surely cannot be the policy direction that any of us are in favor of.

 

If however, anyone in this mess has been wronged – anyone who is legitimately making their payments and being forced through the foreclosure process – then stiff penalties should apply.

 

The system would be better off for all involved if there was an “expedited” process in foreclosure. Starting with the decision to buy a home, potential buyers would think harder about what they are doing, for the lure of living in a home for up to three years payment free would not exist.

 

Wouldn’t better decisions have made the sub-prime crisis less so? The real estate market surely would have found a bottom by now as all the impaired inventory would have already made its way to the market. The rental market would have strengthened, and may even have seen a resurgence in new building. Banks would lower rates as the cost to collect would fault, and the residential assets would be much more attractive.

 

In return for a much more streamlined foreclosure process, the government could impose a small transaction fee that could be used to fund an assistance program for those who are truly hurt by the economy, or other factors.

 

Are better assets, lower rates, less taxpayer assistance, a funded assistance program, no politics, and a functioning financial system really too much to ask for?

 

 

 

 

September 23rd, 2010

Winning the Ties…

In this current environment where competition is fierce, and it seems that your prospective customer may be ambivalent about whom to choose, the importance of “winning the ties” becomes paramount. With all things being equal, how does your prospective customer choose between you and the competition?

 ”Winning the ties” means creating an environment where your prospective customer feels they get greater value from their “relationship” with you and your organization just by being associated with it. When it comes down to awarding business, and everything else is equal, your greater relationship value wins the tie every time.  Greater relationship value can take many forms, but certainly being a “go to source,” or being considered a “respected advisor” will help to win the business that others consider comoditized.

 This approach of creating greater value from a relationship is generally not customer specific, but an organizational philosophy and must be a focus of the organization. Just as important, this approach must be genuine, and it must create a welcoming environment that demonstrates that your organization cares not only about the potential customer, but to all customers.

 To create greater relationship value do you “network” or instead, do you look to “build relationships?” How are you creating the visibility needed to make someone interested enough to research you and/or your company before they meet with you? What have you done to add value to your customer base besides supplying your direct products or services? Are you hunting for business, or have you created an environment where you are actually being hunted? Do you use your existing clients as ambassadors for your company? What community service initiative is your company involved with that demonstrates your commitment to not just profitability, but dedication to your roots?

 It is important that we leverage all the tools that we have in order to win business today. By creating greater relationship value with your current and potential customers, you are not only positioning your business to win the ties, but you are building the credibility of your business.  And in today’s business environment, credibility and winning the ties is what can make you and your business an industry leader. Where do you and your organization want to be?

September 7th, 2010

Strategic Defaults… Is this the culture we want?

Perhaps you’ve taken note of the cultural shift occurring in our country where the feeling of shame in some cases actually seems to be turning into a badge of honor. Remember the days when filing for bankruptcy was stigmatized in our society? Bankruptcy and default are no longer considered taboo, and this new way of thinking will have huge ramifications.

 In today’s economy, we’re seeing this type of behavior more so than ever before. Timely bill payment is becoming less of a priority, as there is less dependence on credit scores today. Some borrowers, who were able to pay, deliberately allowed their loans to go into default to take advantage of required “arbitration” which reduced required payments… The news program 60 Minutes even highlighted the ability and willingness of scores of borrowers to default on their mortgages.

 Personal responsibility for debt is being diminished by government intervention, which is disastrous for our economy. How will our society function if everyone assumes the debt contract they signed is basically meaningless? How will businesses function if the repayment of debt becomes optional? We are setting a bad example for future generations by shrugging off a late payment or by taking on debt without serious consideration as to whether it could be paid back.

 Government is partially responsible for this mentality by suggesting there will be “bailouts” for those who overreach and fail. This results in unfairness for those who try hard to keep their bills current. Essentially there is encouragement for borrowers who would normally honor their responsibilities to simply ignore bills, as they watch neighbors and friends take advantage of the “system.”

 If the government begins deciding who should pay back debt and who shouldn’t, we will likely see some severe unintended consequences, as we are seeing with the recent discussions on forcing banks to reduce principal amounts on loans to subprime borrowers. Banks will have no choice in this environment, but to constrain credit.

It cannot be expected that credit will flow easily if there is no intentional desire to pay it back. Banks make credit decisions based on the consumer’s ability and total responsibility to pay back the loan. With this new shift in a public that is shirking its responsibilities, banks need the ability to go after those who default, and there must be a more expedited process for banks to recover their assets. An 18 – 24 month foreclosure process, with a possible six to eight month extension because of a last-minute bankruptcy, does not help the system, and in my opinion actually hurts everyone by increasing the cost and desirability of lending.

Maybe we should ask ourselves – is this the culture we really want?

August 23rd, 2010

NJCB posts Strong Second Quarter, 2010 results…

Our strategy of smart, stable and continuing growth has translated into our most profitable quarter since our inception. The following demonstrate our continuing creation of shareholder value:

  • Total Assets increased $42 million to $565 million over the 1st Quarter of 2010
  • Total Loans increased $24 million to $435 million over the 1st Quarter of 2010
  • Net Income before payment of our Preferred Dividend increased $193 thousand to a record $1,095,243 over the 1st Quarter of 2010
  • Book value per share increased from $13.60 to $14.14, an all time high…

Earning over a $1 million this quarter with our book value moving north of $14/share has positioned our bank at the top of our peer group…

Our “Client First” management style has enabled NJCB to continue to capture market share and profitably grow our balance sheet, while capturing the attention of the national news media. Recently, NJCB was featured as it hosted CNBC’s Power Lunch from our headquarters building, where we discussed recent trends in banking and financial regulatory reform with guest host Sue Herera. Please see our website to view this segment if you have not already seen it.

While new customer acquisition has been strong, we have also worked hard to increase the depth of the relationships we currently have with our existing clients. The 2nd Quarter saw an unprecedented increase of new Demand Deposit Checking account opening from existing customers. While this has always been a focus of NJCB, our entire branch staff led by our new Chief Retail Officer Michele Calise has refined this mission and demonstrated that by being “a better place to be” for our customers with products such as Totally Free Checking, Simply better Savings, and Simply Better Money Market not only enhance our customer experience, but increase our bottom line.

(To see our entire Second Quarter Report, click here)

June 1st, 2010

FASB – Killer of Banks (and the economy as we know it…)

If you think it is possible that the economy has not seen enough distress in this recent period, look out; the Financial Accounting Standards Board (FASB) looks to ride onto the financial battlefield with bayonets affixed, and indiscriminately end any signs of financial life.

FASB’s latest move to mark-to-market bank’s balance sheets and specifically their loan portfolios will devastate the entire industry. This is a not a small bank versus big bank issue. Current capital standards will not be anywhere near sufficient to keep any size bank in regulatory compliance.

It will reinforce the devastating pro-cyclical nature of our current financial and regulatory structure at a time when exactly the opposite is needed. It greatly undermines the availability of credit at a time when it is so sorely needed. The entire economy will suffer as banks withhold lending, and change the types of lending that have become so commonplace. Long maturity loans, such as the most common 30 year fixed rate mortgage, will become a thing of the past, as variable rate loans become the only type banks will pursue.  Even loans that are performing perfectly would likely need to be written down from the day they are made. How will loans made on the concept of character, or relationship be made in this environment? As most Community Banks move to capture relationships from their clients, FASB will penalize this approach, as it forces the mark down of any loan, and will be based on highly speculative information in a very depressed marketplace.

Bank capital levels, already under stress, will again be under assault, not because of real losses, but because of a rule making change.  This may in fact be one of the biggest accounting changes we have ever seen.

The volatility of interest rates, and the stimulative effects of the Federal Reserve easing could potentially have the effect of wiping out bank capital when any tightening begins to take place. In other words, just as the economy would begin to brighten, FASB would be standing ready to deliver a fatal blow to any resurgence.

FASB needs to reconsider this ill-timed move, and allow for the proper discussions to take place, and carefully consider all the ramifications that this will have to not only our financial system, but to the entire economy.

May 5th, 2010

Banking’s New Normal…

Are you prepared for the “new normal” in the banking and lending environment? Our economy has seen the pendulum swing from where the majority of lending was in fact done on bank balance sheets to the recent past where more than seventy percent of all lending was done by non-bank financial companies…

With the collapse of the non-bank financial company’s ability to fund themselves; the re-intermediation of lending by traditional banks is occurring.

This will have a profound effect on your business. It will mean that banks will be able to choose which customers they want to do business with, and will not have the same competitive pressures from the non-banks…

The Regulatory Reform Legislation now on the Senate Floor will impact the financial industry more than any other legislation since the Great Depression.

In combination, these two events will change the landscape for all financial services dramatically… Individuals and companies needing financing will once again need to have a relationship with a bank.  Many of the largest banks will be placed under severe stress as they are required to choose the business they really want to be in. Increased capital needs and additional regulatory burdens will cause many banks to turn inward and evaluate the profitability of each line of business. There will certainly be a cost for all this turmoil. The largest banks have already increased the cost of doing business by reducing branches, staff, and service, and at the same time increasing fees on customer accounts. (Have you checked your bank statement lately?)

What does this all mean for the consumer or business client?

First -The customers that develop relationships with banks will have access to credit that might not be available to those who do not.

Second -Re-intermediation will return lending to bank balance sheets.

Third – The cost of credit will rise.  Without a relationship, it will be difficult to contain the rising cost of credit, or its scarcity.

Relationship banking has come roaring back into vogue… Those who believe that the status-quo is still at work will find themselves without a chair now that the music has stopped. The “Too Big to Serve” institutions will be too distracted by all this “change” to really care about their customers…

For all the community banks, this is the gift that keeps on giving…

April 13th, 2010

Do you have a relationship with your bank?

Relationship: A state involving mutual dealings between people or parties…

In today’s financial environment, it is important to understand if you have a relationship with your bank or are you just doing business with them on their terms… Today at most banks, there are forces at work that may negatively impact your business, and may have nothing to do with how well you are running your business…

The “Too Big to Fail” have found that they no longer need to take any risk in making loans and instead make enormous profits borrowing at near zero percent from our own government and investing those same funds into risk free Treasury securities and have indiscriminately reduced lending across all segments of business. They have now become “Too Big to Serve.”

National Banks make lending decisions based on models that typically do not account for individual achievement or success, but rather on computer generated forecasts on the profitability, or unprofitability of a sector. The same banks, who offered express loans with no documentation, are the ones who shut off credit once the economic crises ensued.

Most banks have decided to raise fees on ordinary products as their balance sheets are shrinking due to less loan demand.

In response to increased regulatory pressure, some banks have reduced lending even to worthy borrowers in asset classes that may not be popular with the regulators.

So, an important question you must ask yourself is… Do you have a relationship with your bank?

Does your bank understand your entire business?

Do you have someone that you can talk to about your needs? Right now?

Do you have a banker that you can call for advice?

Is the bank you are doing business with continuing to lend in this environment or not? Is their primary business in line with yours?

Is your bank under regulatory scrutiny? And how might that affect your business needs?

Do you feel that your bank cares about your business?

It is time to step back, and ask these simple but tough questions before your business is affected… Most will wait until there is an issue, but the smart entrepreneur will be proactive, learn about the macro forces potentially affecting their business, and create the type of relationship necessary to survive and prosper.

March 28th, 2010

NJCB’s 2009 Chairman’s letter to Shareholders

2009… In a year that most would use the words challenging, difficult, disastrous, or turmoil to describe, North Jersey Community Bank had the vision to see through the fog of the economic and financial collapse to record its finest year.

The highlights of our accomplishments are as follows:

Growth of our total Assets of $137 million to $515 million

Growth of our total loans of $93 million to $393 million

Growth of our total deposits of $115 million to $429 million

The acquisition of Citizen’s Community Bank in Ridgewood through the FDIC

The opening of our first Hudson County branch in West New York

The re-location of our Corporate Headquarters

Raising of  $10.5 million dollars in capital

 This was accomplished while earning over $2.2 million in profit or almost $1.00 per share. 

 Unlike many other struggling community banks, NJCB has been able to realize these results without the use of any TARP funds, or any other government assistance. Our model has been a simple one; we take in deposits, and make sound loans to qualified borrowers in the communities we serve. We have certainly taken advantage of the market place that is littered with the national banks that while being “Too Big to Fail” are also “Too Big to Serve” and have left many long term relationship customers twisting in the wind.  Our local community bank competitors have likewise frozen up in their ability to make any decisions, and have equally hurt their loyal customer base. These factors combined with our award winning customer service and technological prowess have created the best performing and fastest growing bank in the State.

 North Jersey Community Bank recently celebrated its Five Year Anniversary, and as we advance into 2010 look to take advantage of additional market opportunities.  Our network of customers spans the entire Northern part of NJ from Route 195 to the New York State Border, and beyond. We have developed some of the most robust product offerings in the industry, and have been recognized in the press and media for our proactive, innovative business plan.

 This has translated into value creation for our shareholders. Our Book Value per common share has increased from inception, an unprecedented 40 % to over $13.20 per share common. We appreciate all your support and look forward to continuing to serve you in 2010.

 Sincerely,

 Frank Sorrentino III

Chairman /CEO

February 10th, 2010

Confused about what is a “bank?”

Before we can seek to fix all the ills of the financial crises, we should first look to a simple task; define “what is a bank?”

The recent announcements and discussion about Glass/Steagall  by President Obama, and Paul Volker although soothing to the populist movement , only serve to confuse an issue that is poorly understand by the vast majority of people.  That populist rage has been further demonstrated recently by movements such as Arianna Huffington’s “Move Your Money” campaign.

There are many types of banks and financial institutions in the United States. The vast majority of them in number are the community oriented commercial banks and thrifts. They number over 5,000 strong and have never been the subject of any inquiry due to excessive compensation, risky trading activity, securitization issues, sub-prime loan funding or investing, or any of the issues we see in the newspapers each day. These banks should be placed in class all to themselves, and should not have to fight or pay for the sins of the other much riskier institutions.  This “A” class of banks should live in a world that encourages the lending required in the communities they serve. As for the rest, some difficult, expensive and bold decisions need to be made, namely:

  • Definitive segregation of banks that use Federal Guarantees such as FDIC and borrowing capability at the Federal Reserve and those that do not
  • The breakup or dissolution of any company determined to be Too Big to Fail, based not just on size, rather complexity and interconnectedness.
  • An additional “FDIC” type of insurance fund for banks based on total assets that are not in the “A” Class and have riskier balance sheets
  • An increasing capital structure for banks as they increase in size, and complexity
  • A regulatory environment that creates tougher realistic stress testing
  • The ability to wind down or place into receivership any company or bank
  • An onerous tax to be levied on any company or bank that decides to undo or “giveback” any government assistance that was beneficial during the financial crises, which created a windfall profit

So, let’s first work to segregate what are called banks, and start to work on a regulatory environment which makes sense for each of these different classes. Only then can we move from the morass we are in, to an environment that encourages healthy growth in our economy and without people asking where to purchase a pitchfork.

December 19th, 2009

Lend, lend, lend…

President Obama and Fed Chairman Bernanke call for increased lending from all banks…  The fact is, demand for loans is decreasing for both qualified business and consumer borrowers. Calling out for banks to lend more is akin to pushing on a string… The real question is who is willing to make loans to those that are in need? The largest national banks are using the wide spread in the yield curve that Fed Policy has created to make tremendous returns without having to take any risk in making loans. They borrow at near zero to buy long dated Government backed securities and make a guaranteed spread. On the other hand, community banks like our own North Jersey Community Bank have actually benefitted by taking a larger slice from this shrinking pie of lending… Community banks are currently the only segment of the industry that has actually increased lending, especially to small business.  50% of loans made to small business under $100,000 are made by Community Bankers, as well as 33% of small business loans under $1,000,000.

But as the Administration says lend, lend, & lend, the banking regulators are busy pushing banks to increase loan loss reserves, increase capital levels, increase classification of non-accrual loans, and have made any loan where a commercial building is involved a four letter word.  This pressure is precisely pro-cyclical, reducing capital which in turn reduces a bank’s ability to lend; remember for every $1 in capital a bank has, it can lend approximately $12 while maintaining an 8% capital ratio, a very conservative number. Banks are considered to be “Well Capitalized” when they have Tier One Risk Based capital of 6%, yet some banks are being pressured to operate at much higher levels of 8%, 10% or higher. 

This disconnect has to end. While I certainly understand the calls for additional lending, as well as the conservative stance being taking by regulators, if we hope to help small business in this country, all the interested parties need to get together and work toward a plan that will accomplish a unified goal. It is a known fact that 70% of new jobs are generally created by small businesses, and that the banks that best understand those businesses are Community Banks. Government should create programs that will provide loan guarantees, government debt subordination, tax free interest for community banks that lend, streamlined loan application process, and tax holidays for Community Banks that provide a certain level of increased lending…Regulators need to be a part of this process and create some temporary relief for paying & performing loans that may be stressed, capital requirements for well run institutions, and work in partnership with the Administration and the 8,000 Community Banks that are suffering from the macro effects of the irresponsibly that has produced this economic and financial mess.

Together, we can rebuild our economy and get back on track to create the much needed jobs that have been so elusive…